TERMS & CONDITIONS

Please read the following terms and conditions regarding bookings, cancellations and refunds. Policies are subject to change and can be reviewed and implemented at any time.

Rules and regulations of online booking system

· If any payment is required, booking is only confirmed when you pay in full for your activity at the time of booking. You will receive an email confirmation of your payment and booking. Please ensure we have your correct email details

Payment

· The customer shall be responsible for the payment and any other charges to do with the booking

· The customer shall not assign or sub-let the right to use the facilities and must only use the facility for the agreed purpose

· Full payment will be taken at the time of booking for all activities via major credit cards or debit cards

Cancellation of booking by customer/ Refund policy

· Tickets are non-refundable for all activities and may not be sold to any third party but we will make every effort to transfer the booking if sufficient notice is given.

· Sufficient notice is 24 hours prior to the start of the event or session.

Cancellation of booking by centre / Refund policy

· GL1 Freedom Leisure reserves the right to refuse or cancel any booking should centre rules not be adhered to or the safety of staff and customers is put at risk.

· Customers who book and pay online will be offered to be transferred to a different time and day but if this is not suitable than they will entitled to a full refund of bookings cancelled by the centre. GL1 Freedom Leisure will process the refund in line with our standard refund policy.

· The centre will not be liable for any other expenditure incurred or loss sustained by the customer arising from the booking online or cancellation.

Data Protection Act · Click here for our full privacy policy including our data protection Act

 

Company Name: GL1 Freedom Leisure

Site Address: Bruton Way, Gloucester, GL1 1DT

Legal Company Name: WEALDEN LEISURE LIMITED

Legal Company Number: IP29336R

Legal Company Address: The Paddock, 1 - 6 Carriers Way, East Hoathly. BN8 6AG Phone: 01452 396666 Email: gl1enquiries@freedom-leisure.co.uk